Don’t just take our word for it – some of our past and current tenants and landlords have put pen to paper to talk about their experience of having us as their letting agent, and they’d be happy to speak to you too.
Ed is friendly, efficient and professional. I am going travelling for 6 months and feel happy that I have the right person managing my property. When I initially looked into different agencies, I found that the larger companies were quite pushy and clearly driven by money, rather than a good service. Ed was different however, no pressure and his rates were very reasonable and competitive. I was also impressed with the way he vetted perspective tenants over the phone-not just showing my house to anyone, but to people who genuinely fitted the bill. He also uses trustworthy tradesmen who are thorough, competant and professional. I highly recommend using Redlet.
Tenants just moved into my property having been let by Ed and his team at Redlet. Really impressed with the service, all the hard work and the extra mile that Ed goes to in ensuring my property was seen at its full potential – thank you again Ed for all your hard work, it is so very much appreciated.
We chose Redlet because of their reasonable charges and went for the full monthly management option. Ed found us a suitable tenant quickly and accompanied all viewings. It is early days but so far Ed has done everything required quickly and efficiently, he has kept us informed at all times and paid the first months rent promptly. We are looking forward to our ongoing relationship with Redlet.
D A Kilroy
Redlet have been managing my property for a number of years now and the service has never been short of excellent and professional. The property has never been without a tenant for more than a few weeks. We use the “full service” which is excellent value for money and gives us the peace of mind that all the tenant’s day-to-day problems will be attended to promptly by RedLet and their team of engineers. I would highly recommend RedLet.
RedlLet under Ed Firmin is a small, well run business. The management style is businesslike, efficient and understanding. As Landlords we have been very impressed with the company. Paperwork is dealt with efficiently and speedily and the property management style is businesslike and beneficial both for tenant and landlord.
I am a first time landlord. I interviewed exhaustively for a letting agent and Ed is the only firm I felt comfortable with. I think the man on the street is often enticed into dealing with the larger agencies in a belief that status somehow confers trustworthiness. That I can assure you is an absolute myth. For the most part (in my experience) the high street agents were slippery and glib. They refused to be pinned down on price( which seemed to change according to the season), they failed to mention hidden charges and left one with feeling that his property would be swallowed by a computer database once one signed on the dotted line. Whilst, I understand the principle of business is to make money their charges were extortionate. Ed is not only extremely reasonable but personable. He is a small business, but he does exactly the same job as the larger companies . No, actually he does it better. with Ed you talk to a real guy, doing a real job and no crap in between.
Excellent service. We viewed the house and had moved in within 8 days. All parties we spoke to were very professional and returned calls very quickly. Would definitely recommend.
A & H Martin
We were very impressed with the efficient and professional service received from Ed Firmin and would have no hesitation in recommending Redlet.
Redlet is a trading name of Redlet Property Management Limited, registered in England at Unit 19, Barton Business Park, New Dover Road, Canterbury, Kent, CT1 3AA (number 07732224). Redlet are members of The Property Ombudsman and The Client Money Protection Scheme, there to protect your interests. We abide by the TPO code of conduct.
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